FAQ

Below are answers to several questions that customers frequently ask before placing an order.

1.Do lighting fixtures include bulbs?
1.Some products include bulbs while others require separate bulb purchase. This information is provided within each product listing.

2.Is professional installation required?
2.Certain fixtures may require installation by a qualified professional depending on wiring complexity. Customers are responsible for determining whether professional assistance is necessary.

3.Can an order be edited after it is placed?
3.Requests to modify orders may be considered before fulfillment preparation begins. Once processing has started, modifications may no longer be possible.

4.How are fragile items packaged?
4.Lighting fixtures are packaged with protective materials intended to reduce damage during transit. Larger or delicate items may receive reinforced packaging.

5.What should be done if a package arrives damaged?
5.Customers should document any visible shipping damage and contact support within 48 hours of delivery confirmation.

6.Are product colors identical to images online?
6.Minor differences may occur because of photography lighting conditions and screen display variations.